CONTACT US

  • 910 673 0994 (office+fax)
  • 910 215 3703 (cell)
  • Contact us via email
  • CAROLINA Custom Cleaning
    PO Box 2346, Pinehurst, NC 28370

AVAILABILITY

  • Office Hours: Monday – Friday, 8am – 4pm.  Appointments begin at 8:30 am.
  • Schedule of Services: One-time, weekly, bi-weekly, monthly, or as needed.
  • Evening (Monday – Thursday) and Saturday appointments are scheduled with availability of a cleaning team. We are closed on major holidays.


Our team dog, Bailey.

SERVICE BENEFITS

Reasons why you will have peace of mind with CAROLINA Custom Cleaning:

  • Services are 100% guaranteed
  • High quality cleaning services and materials
  • State-of-the-art cleaning equipment
  • Honest and dependable labor
  • Regularly scheduled inspections
  • Bonded and insured employees
  • Safe cleaning service procedures
  • Immediate response to extra request
  • Reasonable and competitive rates

SERVICE FEES

All cleaning fees are determined by such factors as size of and levels in home, number of windows, initial cleanliness, and customer requests. New Construction, Rental Property Maintenance, and Move-In/Move-Out cleaning fees, including optional services, are set after assessing specific needs of each customer. Our Routine Home Cleaning programs are designed to meet the specific needs of each customer. Initial cleanings usually cost more than future cleanings due to amount of cleaning time required.

CLEANING SUPPLIES

We bring all cleaning supplies and equipment, unless customers prefer their own. We use environmentally safe and friendly cleaning products. Customers can be confident that our products will clean their home safely and effectively every time.

CUSTOMER SATISFACTION

The customer is our number one priority and his/her satisfaction with our service means everything.  Our staff has assigned homes that DO NOT change week to week.  The same staff member will come EVERY TIME, unless a staff member is ill or is no longer with us.

Our work is guaranteed as long as it is on our checklist to be cleaned. If at anytime the customer is not satisfied with a cleaning, the cleaning staff will return to the home.  We want each customer to be 100% satisfied with our service. We will stay until we get it right at no extra charge to the customer.

INSURANCE AND SECURITY

Our cleaning staff is bonded and insured, protecting the customer against loss and/or breakage.  We carry workers’ compensation insurance on all staff members.

REFERENCES

References will be provided as requested.